Welcome to Haitian Lyhood Marketplace (“we”, “us”, “our”). By accessing or using our website, mobile app, or any related services (collectively, the “Platform”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our services.
2. About Our Platform
Haitian Lyhood Marketplace is a platform that connects buyers with independent sellers, vendors, and service providers (“Sellers”).
- We do not directly own or manufacture most of the products or services listed on the Platform, unless explicitly stated.
- Each Seller is responsible for their own products, services, and information.
3. User Accounts
To use certain features, you may need to create an account. By creating an account, you agree to: Provide accurate, current, and complete information; Keep your login details secure and confidential; Be responsible for all activity that occurs under your account. We may suspend or terminate your account, without notice, if we suspect misuse, fraud, or violation of these Terms.
4. Products and Services
Product and service descriptions, images, and details are provided by Sellers. Prices, fees, and promotions may change at any time without notice. We do not guarantee that any product or service will be available at all times.
5. Payments
All payments must be completed through the approved payment methods available on the Platform. By making a purchase, you agree to pay the listed price, plus any applicable taxes, fees, and shipping costs. We reserve the right to cancel or refuse any order we believe is suspicious, fraudulent, or in violation of these Terms.
6. Refunds and Returns
Refund and return policies may vary by Seller. Please review the Seller’s policy before purchasing. Buyers must first contact the Seller directly to request a return, exchange, or refund. Haitian Lyhood Marketplace may, at its discretion, assist in disputes between buyers and Sellers, but we do not guarantee refunds or specific outcomes.
7. Sellers and Vendors
If you sell on Haitian Lyhood Marketplace, you agree that: You are responsible for product quality, safety, and compliance with applicable laws; You will provide accurate, honest descriptions, prices, and availability; You will fulfill orders on time and provide appropriate customer service. We may remove or suspend Sellers who violate our policies, receive repeated complaints, or engage in fraudulent or harmful behavior.
8. Use of the Website and App
You agree that you will not: Use the Platform for any illegal or unauthorized purpose; Provide false, misleading, or fraudulent information; Attempt to hack, disrupt, or interfere with the security or proper functioning of the Platform. We may take any action we consider appropriate, including account suspension or legal action, if we believe you have violated these rules.
9. Intellectual Property
All content on the Platform, including our logo, design, text, graphics, and other materials, is owned by or licensed to Haitian Lyhood Marketplace, unless otherwise stated. You may not copy, reproduce, distribute, modify, or reuse any content from the Platform without our prior written permission.
10. Limitation of Liability
To the fullest extent permitted by law: Haitian Lyhood Marketplace is not responsible for any losses, damages, or claims arising from transactions between users (buyers and Sellers); We are not liable for delays, errors, or interruptions in service; We are not responsible for the actions or omissions of third parties, including Sellers, shipping providers, or payment processors. You use the Platform at your own risk.
11. Privacy
Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review it carefully.
12. Changes to These Terms
We may update or modify these Terms at any time. When we do, we will update the “Last Updated” date at the top of this page. Your continued use of the Platform after changes are posted means you accept the updated Terms.
13. Contact Us
If you have any questions about these Terms, you can contact us at:
Email: haitianlyhoodmarketplacecc@gmail.com